PRIVACY POLICY
Rakumba takes the privacy of our customers seriously. We value our customers and respect your privacy.  We collect information about you through our website in an effort to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency, with the exception that we may share your information under certain circumstances for the purpose of enabling the functioning of our website or assisting Rakumba in our business.  This Privacy Policy only covers information collected through this website, and does not cover any information collected offline by us, including information collected by our distribution partners. This Privacy Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use certain information. 
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TYPES OF INFORMATION COLLECTED
‍What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc. You can visit most of our website pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly to answer your questions, provide support or for the purposes of promotional activities. The following are some examples of how such information might be collected and used:

EMAIL NEWSLETTER
‍Our email newsletter is used to communicate new product information, events, promotions and other news. If a customer requests to receive our email newsletters, they need to provide a valid e-mail address. Real names need not be used to request newsletters. 
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EVENTS & PROMOTIONS
‍Email addresses and other personal information submitted to register interest to attend an event or to enter a competition or contest or sweepstake are used for the purpose of managing event attendee lists and communicating with competition or contest or sweepstake entrants. We may also use the email address to send follow up newsletters. Personal information provided may be retained for future marketing purposes. You may, at any point of time, inform us that you are no longer interested in receiving our newsletter or request us delete your personal information and we will remove your e-mail address from further mailings and remove your personal information from our systems except where required to be retained by law.  

PURCHASING PRODUCTS
‍When purchasing Rakumba products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. If you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.  Your credit card details will not be retained by Rakumba for any purposes. 

OPTING OUT
‍How you can access, change, or delete your information and preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your request via email to marketing@rakumba.com, by post to Rakumba, 4 Ardena Court, Bentleigh East, 3165 Victoria, Australia or by phone at +61 3 9579 2355. Please provide your full name, mailing address, email address, and phone number when making this request and specify what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective. 

COOKIES
‍Rakumba’s website may use cookies from time to time. A cookie is a unique text file that a website can send to your browser software. Cookies enable a website to tailor information presented to you based on your browsing preferences. Rakumba may use cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want Rakumba to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products or services on our website. 

WEBSITE ACTIVITY
‍Rakumba may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track traffic patterns throughout Rakumba’s website. Such information is not correlated with any personal information and is used for the purposes of improving the effectivity of our website and marketing efforts over time. 

SSL SECURITY
‍Rakumba account information is password-protected for your privacy and security. Rakumba will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed any online purchasing to help ensure that others cannot access your personal information. When you submit sensitive information via the checkout on our website, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology. 

LINKS TO THIRD PARTY SITES
‍Please be aware that our site may contain links to other sites hosted by third parties. Rakumba does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our website customers to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.